Privacy Policy

Last updated: 13 August 2025

Who we are

No Seed Oil Chilli Oil is operated by FCKSO Ltd (company number 16571671), registered at 2 Charles II Place, SW3 4NG, London, UK. For UK data protection law we act as the "controller".

Contact: fckseedoil@gmail.com.

What data we collect

Waitlist/communications data — email address (and optionally name) when you join our mailing list or contact us.
Technical & usage data — IP address, device/browser type, pages viewed, referral URLs, timestamps (via our hosting platform and standard web server logs).
Social interactions — messages you send us on platforms like Instagram (handled by those platforms under their own terms).

We do not intentionally collect special category data. Our site is not directed at children under 13.

How we use your data

To send updates you requested — launch announcements, product news, and content related to our brand.
To respond to enquiries you send us.
To operate and secure the site — troubleshooting, analytics in aggregate, security and fraud prevention.
To comply with law — record-keeping, responding to lawful requests.

Legal bases (UK GDPR)

Consent — sending marketing emails where you've opted in. You can withdraw consent at any time via the unsubscribe link or by emailing us.
Legitimate interests — site operation, security, preventing abuse, and understanding aggregated site usage. We balance these interests against your rights.
Legal obligation — where we must keep or disclose information.

Cookies & similar tech

We use essential cookies necessary for basic site functions. If we add analytics or other non-essential cookies, we will ask for your consent via a banner and provide controls to change your preferences at any time.

Google Fonts. Our pages load fonts from Google Fonts. Your device requests font files from Google's servers, which shares your IP address and user-agent with Google. You can block remote fonts in your browser; the site will still work with fallback fonts.

Sharing your data

We share personal data only with trusted service providers acting on our instructions, such as website hosting/CDN, email delivery and security providers, and with professional advisers or authorities if required by law. We do not sell your personal data.

International transfers

Some providers may process data outside the UK/EEA. Where they do, we rely on adequacy regulations where available or put appropriate safeguards in place (e.g. the UK International Data Transfer Agreement or the UK addendum to the EU Standard Contractual Clauses).

Retention

Waitlist/marketing — until you unsubscribe or after up to 24 months of inactivity.
Correspondence — typically up to 3 years from last interaction.
Server logs — typically up to 12 months for security/diagnostics.

We may retain data longer where needed for legal or regulatory reasons.

Your rights

You have the rights to be informed, access, rectify, erase, restrict, object (including to direct marketing), and data portability. To exercise any right, email fckseedoil@gmail.com. We'll respond within one month and may request proof of identity.

If you're unhappy with our response, you can complain to the UK Information Commissioner's Office (ICO): 0303 123 1113 or ico.org.uk/make-a-complaint.

Security

We use appropriate technical and organisational measures (TLS encryption in transit, access controls, least-privilege admin, patching and backups) to protect personal data. No system is perfectly secure, but we work to prevent unauthorised access, use or disclosure.

Third-party links & social

Our site may link to third-party sites or social profiles. Those services have their own privacy notices and controls.

Changes to this notice

We'll update this policy if our practices change (for example, when we open online sales). We will show the latest date above and, where appropriate, notify you by email.

Contact

Questions or requests: fckseedoil@gmail.com or write to FCKSO Ltd, 2 Charles II Place, SW3 4NG, London, UK.

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